Cisco SPA512G Manual



‚ŹĪÔłŹTiempo de lectura: 27 minutos, 44 segundos

Summary of contents

Cisco SPA512G Manual ‚ėé is a user guide that will help you perform the basic configuration of your terminal and show you how to get more out of its use by showing you how to make call transfers, conferences and much more. ūü§ď Everything you need to know, below!

 

How to install the Cisco SPA512G?

In this section of the Cisco SPA512G Manual we will show you everything you need to know to perform a correct installation of your terminal.

 

What are the Cisco SPA512G connectors?

 

cisco connectors

 

 

In the following table we indicate what each of the connectors shown in the image is used for:

# Description
1 Auxiliary port (For use with Cisco Attendant Console only)
2 Top slots.
3 Bottom slots
4 PC ports
5 Network port (switch).
6 Cables.
7 Headset port
8 Power port. (Use only with a Cisco PA100 power adapter.)

 

How to connect the headset to Cisco SPA512G?

STEP 1 Turn over the body of the handset to expose the ports on the back of the device.

STEP 2Insert the long end of the phone cable into the handset port on the phone body that is marked with a phone symbol. 

STEP 3 (Optional) Pass the telephone cable through the cable slot..

STEP 4 Insert the other end of the telephone cable into the port on the bottom of the handset (not shown).

Desk stand or wall mount installation (optional).

 

How to install Cisco SPA512G in desktop or wall mount mode?

The phone can be placed on a flat surface, such as a desk, or mounted on a wall. This section describes the installation of the desk stand. 

To mount the phone on the wall, you must use the MB100 wall mount bracket kit (available separately). Do not attach the desk stand if you intend to mount the phone on the wall. To mount the phone on the wall, follow the instructions included with the wall mount bracket.

 

How to install the Cisco SPA512G desk stand?

  • STEP 1

Connect the phone base by aligning the tabs on the base with the slots on the phone body. 

  • STEP 2

Slide the bottom tabs into the bottom slots of the phone body and press down lightly on the cradle. It should slide easily into the slots on the top bracket. Do not force it.

 

How to install Cisco SPA512G on the wall?

If you mount the phone on a vertical surface, such as a wall, you must reverse the handset retention tab on the phone body so that the handset does not fall out of the phone when it is placed on the cradle. 

  • STEP 1

Push the latch inward.

  • STEP 2

Slide the retaining tab up until it separates from the phone.

 

conexion alimentacion cisco

 

  • Step 3

Turn the tab 180¬į and reinsert it into the base of the phone. The tab now goes into the handset slot when the handset is placed into the base.

 

How to connect Cisco SPA512G to power?

Cisco 500 Series IP Phones do not ship with power supplies. If you are not using Power over Ethernet (PoE), you must order a Cisco PA100 power supply for each phone. 

If you are using Power over Ethernet (PoE) to power the phone, the phone receives power when you connect an Ethernet cable from the phone’s SW port to a switch that provides PoE.

If you are using a Cisco PA100 power adapter, insert one end of the power adapter into a power outlet and insert the other end into the power port on the phone body. 

 

How to connect the Cisco SPA512G to the network?

The phone can be connected to the network via a Cat5e or higher Ethernet cable or via a wireless network connection.

 

How to connect Cisco SPA512G to the wired network?

To connect the phone using an Ethernet cable:.

  • STEP 1 Insert one end of the Ethernet cable into the network port on the RJ-45 phone port marked “SW”.¬†
  • STEP 2 Insert the other end of the Ethernet cable into the device, such as a switch.¬†

 

How to connect Cisco SPA512G to the wireless network?

You can use a wireless device, such as Cisco Wireless-N Bridge for Phone Adapters (WNBP), to connect the IP phone to a wireless network.

This example procedure requires the Cisco PA100 power adapter to supply power to the Cisco WNBP. Cisco does not recommend connecting a PC to the network using the phone when operating wirelessly.

To connect your phone to the Cisco WNBP:

  • STEP 1 Configure Cisco WNBP using the configuration wizard.¬†
  • Step 2 When prompted by the configuration wizard, insert the Ethernet cable from the wireless bridge into the RJ-45 telephone port marked SW, located on the back of the IP phone base station.
  • STEP 3 Connect the Cisco WNBP power cable to the power port on the phone base.¬†
  • STEP 4 Connect one end of the IP phone power adapter to the power port on the wireless bridge.
  • Step 5 Connect the other end of the IP phone power adapter to a power outlet.

 

How to connect a PC to Cisco SPA512G?

You can connect a PC to the network through the phone. Cisco does not recommend connecting a PC to the phone if the phone is wirelessly connected to the network.

To connect a PC to your phone:

  • STEP 1 To provide network access to a PC, connect one end of a Cat5e or higher Ethernet cable (not included) to the PC port on the back of the phone body.¬†
  • STEP 2 Connect the other end of the Ethernet cable to the RJ-45 port on your PC.¬†

 

How to connect wired and wireless headsets to Cisco SPA512G?

IP phones support headsets from different manufacturers. For a list of supported models, contact your reseller. Additional information can be found on the manufacturers’ Web sites.

Each brand and type of headset may require different steps for connection. Refer to the documentation for your particular headset for more information. In general, to connect a headset:.

  • Wireless: connect the headset’s phone cable to the phone port on the back of the IP phone.
  • Wired headset: connect the 2.5 mm jack of the headset to the headset port on the right side of the IP phone:

 

connect pc to cisco

 

 

How to start the Cisco SPA512G?

After receiving power and network connectivity, the phone executes a boot sequence. During this sequence, phones with displays show the Cisco logo and then Initializing network. All lights on the phone flash. 

Once your phone has successfully connected to the network and received a basic configuration, the phone line keys should glow green (on models with phone line keys).

On models with a display, the phone displays the standard phone menu. The date, name and phone number are displayed on the top line of the IP phone display. At the bottom of the IP phone display, the softkeys are displayed above their associated softkeys. .

If the phone does not boot, confirm your installation and connections. If these are correct, try unplugging the phone and plugging it back in. If you still do not see the screen, contact your phone administrator or Internet telephony service provider (ITSP).

 

What are the functions of the Cisco SPA512G phone keys? Cisco SPA512G Manual?

In this section of the Cisco SPA512G Manual Cisco SPA512G, we will show the image of a superior terminal of the Cisco 500 series, but which includes all the functionalities and keys that we need to know about Cisco SPA512G. We will explain below, how to handle these keys and the meaning of each one of them.

 

cisco key functions

 

 

# Phone function Description
1 Auricular For making or answering a call
2 Message waiting indicator Shows solid red when you have a new voicemail message. Flashes red during an incoming call
3 IP phone display Displays date and time, phone station name, line extensions, and softkey options.
4 Line keys Indicates the phone line status (Not available on Cisco SPA512G). 
5 Programmable keys Press a softkey button to perform the action shown on the display label of the IP phonescreen. 
6 Navigation button Press an arrow key to scroll left, right, up or down through the items displayed on the IP phone screen.
7 Messages button Press it to access voicemail. (This feature must be configured by your phone system administrator.)
8 Wait button Press it to put a call on hold. 
9 Setup button Press it to access a menu to configure features and preferences (such as your directory, status and speed dials), access your call history, configure features (such as call forwarding) and provide phone status information
10 Mute button Press to mute or unmute the phone. When the phone is muted, the button illuminates red. A flashing or steady red mute button indicates that the network connection cannot be found.
11 Volume button Press + to increase the volume and to decrease the volume of the handset, headset, speakerphone when the phone is off-hook or ringer volume when the phone is on-hook.
12 Headphone button Press it to turn the headphones on or off. When the headphones are on, the button is illuminated green.
13 Speaker button Press it to turn the speaker on or off. When the speaker is on, the button lights green.
14 Keyboard Use it to dial phone numbers, enter letters, and choose menu items

 

How to configure softkey buttons on Cisco SPA512G?

Press the right arrow or left arrow keys on the navigation button to view additional softkey buttons. 

The following is a partial list of softkey buttons that may be available on your phone.

ou may not have all of these softkey buttons on your phone and may have additional buttons that are not listed here, as your phone administrator may provide custom softkey buttons on your phone, such as a speed dial to a company number or a specialized program running on your phone.

Contact your phone administrator for more information.

 

Button Function
<< or >> Move left or right through an entry without deleting characters
activ activate the screen saver mode.
add Add an entry
bXfer Performs a blind call transfer (transferring a call without talking to the person you are transferring the call to)
cancel Cancel any changes you have made. (Press before accepting or saving.)
cfwd Forward all incoming calls to your phone to a specific number
-cfwd Delete call forwarding
conf Start a conference call.
confLx Puts conferencing the active phone lines together
delChr Delete the last number or letter
delete Delete an entire item (for example, a number from the call history list)
dial Mark a number.
dir Accesses phone directories.
dnd Do not disturb; prevents incoming calls from ringing on your phone.
-dnd Do Not Disturb
edit Open an element so that you can edit numbers or letters, or enable or disable a function.
grPick Allows you to answer a ringing call on an extension by discovering the number of the ringing extension.
ignore ignore an incoming call.
lcr brand last call received.
miss Display the list of missed calls
park Puts a call on hold at a designated “park” number. The call is parked on the line until you unpark it or the caller disconnects. It must be configured by your phone system administrator.
Button Function
Capture Answer a call ringing on another extension by entering the extension number. 
phold Puts a call on hold on an active shared line
dial Displays a list of recently dialed numbers
resume Resume a call that is on hold
save Save your changes
select Selects the highlighted item on the IP phone screen.
starcode Allows you to enter a starcode. See “Using star codes” on page 59.
unpark Resume a parked call
xfer Performs a call transfer.
xferLx Transfers an active line on the phone to a called number.
y/n Enters a submenu and, when pressed, toggles Yes or No to enable or disable an option.

 

How to use keypad shortcuts on Cisco SPA512G?

When using the phone menus, you can use the keypad to enter the number displayed next to the menu item or submenu on the IP phone screen. 

For example, to get your IP address on the Cisco SPA 512G, press the Configure button and dial 9 (Network).

 

 

cisco ip address

 

The IP address is displayed on the Network screen.

 

ip cisco

 

NOTE Menus and options vary by phone model.

 

How to set or change the password on the Cisco SPA512G phone?

You can set or change the password on your phone to prevent unauthorized use as follows:

STEP 1: Click the Settings button.

STEP 2: SelectSet Password.

STEP 3: Enter a numeric password. Enter the same password again to verify accuracy.

STEP 4: Click Save.

 

How to adjust the volume on Cisco SPA512G?

How to adjust the call volume in Cisco SPA512G?

To adjust the handset or speakerphone volume, lift the handset or press the Speaker button. Press + on the Volume button to increase the volume, or press – to decrease the volume. Press Save (Not available for Cisco SPA501G).

 

How to adjust the Cisco SPA512G ringer volume?

To adjust the ringer volume, press + on the Volume button to increase the volume, or press – to decrease the volume when the handset is on-hook and the speakerphone button is off. . Press Save (Not available for Cisco SPA501G).

 

How to mute Cisco SPA512G?

To mute the headset, speakerphone, and headset microphones, press Mute. The button illuminates red. Press Mute again to unmute..

If no audio device is on, pressing Mute has no effect. When switching from the phone speakerphone to the headset, the phone is automatically activated.

 

How to use the speakerphone with Cisco SPA512G?

To use the speakerphone, press Speakerphone(the handset can be on-hook or off-hook).

 

How to use the headset with the Cisco SPA512G?

Install the headset as described in the section “Connecting Wired and Wireless Headsets” on page 22. The steps for using your headset with the IP phone may vary. Refer to your headset’s user documentation for more information.

To use a corded headset, press Headset on your phone and dial the number to place a call, or press Headset to answer a ringing call.

To use a wireless headset, pick up the receiver before speaking or listening through the headset.

 

How to switch between headset, headphones, and speakerphone with Cisco SPA512G?

Headset, headset, or speakerphone can be used during a call, but only one of these devices can be used at a time. 

The handset may be on-hook when using the speakerphone or headset. If you are switching from the headset to the speakerphone, make sure the light on the speakerphone or headset is illuminated before you hang up the headset again.

If you are switching from the headset to a cordless handset, do not hang up the handset or you will disconnect the call.

 

How to send audio to the speakerphone and headset with Cisco SPA512G?

You can send audio to the speakerphone while the handset is off-hook (except on the Cisco SPA501G). The handset operates normally, but the speakerphone is muted.

To send audio to the speakerphone when the headset is picked up:

STEP 1 Press the configuration button.
STEP 2 Select Preferences > Send audio to speakerphone > edit.
STEP 3 Press y/n to enable or disable the function.
STEP 4 Press ok.
STEP 5 Press save.

 

How to choose the preferred audio device with Cisco SPA512G?

This option designates the headset or speakerphone as the preferred audio device. When you answer a call by pressing the line button, the audio will be routed to the headset or speakerphone. To choose your preferred audio device:

STEP 1 Press the Setup button.
STEP 2 Select Preferences > Preferred Audio Device > edit.
STEP 3 Press the option to scroll through the options. When the option you want appears, press ok.
Answering or placing a call
STEP 4 Press Save.

 

How to change the ring tone on Cisco SPA512G?

STEP 1: Click the Settings button.

STEP 2: Select Call tone.

STEP 3: Choose the extension for which you want to choose a ringtone and press change.

STEP 4: Scroll through the ringtones and press play to play the highlighted ringtone. Press select to choose the highlighted ringtone for that extension.

 

How to set the date and time on Cisco SPA512G?

STEP 1: Click the Setup button.

STEP 2: Select Time/Date.

STEP 3 Enter the date in the following format: mm*dd*yy (will be displayed as m/d).

STEP 4: Enter the time in the following format: hh*mm*ss (will be displayed as (h:mm).

STEP 5: If the time is not displayed correctly am (a) or pm (p), adjust it with Offset. To change
from a.m. to p.m., enter *12*00*00, to change from p.m. to a.m., enter #12*00*00.

STEP 6: Press Save.

 

How to answer a call with Cisco SPA512G?

To answer a call with Cisco SPA512G:

1.Pick up the handset.

2.Press Speakerphone.

3. Press Handset.

If you are on a call and another call comes in, press the flashing red line button or press Hold to put the call on hold and answer the incoming call.

 

How to place a call with the Cisco SPA512G?

To place a call, lift the handset or press Speakerphone or Handset and dial the number. You may need to dial one or more prefix numbers to access an outside line.  You can also redial a number or select a number from the call history.

It may be necessary to modify a selected number from the call history list in order for the phone to dial it correctly.

 

How do I redial on the Cisco SPA512G?

To redial the last number on a Cisco SPA512G, press the redial button.

STEP 1.
Press the redial button and select the desired number from the redial list. Or press the setup button, select call history, select the desired call history list and highlight the desired number.

It may be necessary to modify the number to add a prefix or area code. Press Edit and use the softkey buttons to modify a number. When finished, press ok.

STEP 2.
Pick up the handset or press dial to dial the selected number.

 

How to manage calls on hold with Cisco SPA512G?

How to place a call on hold with Cisco SPA512G?

To place an active call on hold, press Hold. A series of beeps (default) or music on hold (optional) plays to indicate to the caller that the call is on hold.

 

How do I resume a call on hold with the Cisco SPA512G?

To resume the call that has been placed on hold rn Cisco SPA512G, press the resume softkey if the default behavior is set.

 

How to hang up a call on hold with the Cisco SPA512G?

To end a call, perform one of the following actions:

  • If you are using the handset, hang up.
  • If you are using the speakerphone, press Speakerphone.
  • If you are using a headset, press Headset (wired) or hang up the handset (wireless).

 

How to transfer calls with the Cisco SPA512G?

  • With Cisco SPA512G you can perform transfer types:
    Attended-Call the person you are transferring the call to and talk to them before transferring the call.
    Blind-Transfer the call without talking to the other person you are transferring the call to.

 

How to perform an attended transfer with Cisco SPA512G?

To perform an attended transfer with Cisco SPA512G:

STEP 1: During an active call, press xfer. The call is placed on hold and a new line opens to dial the number.

STEP 2: Or:

  • Enter the number you want to transfer the call to and press dial or wait for a few seconds.
  • Press dir and choose a number from the personal directory or (if configured) select the Corporate Directory, then press dial.

If you hang up before the second call rings, the transfer fails and the first call is disconnected. If you misdial, use the delChar, delete or cancel key to make changes before the call is transferred.

STEP 3: Press xfer after the phone starts ringing, or any time after the phone is answered.

 

How to perform a blind transfer with Cisco SPA512G?

To perform an unattended transfer with Cisco SPA512G:

STEP 1: During an active call, press the bXfer softkey.
STEP 2: Enter the number to which you want to transfer the call. The call is transferred without any further action on your part.

 

How to transfer a call on hold to an active call with Cisco SPA512G?

If you have a call on hold and an active call, you can transfer one of the calls to the other by connecting the two parties. This is different from a conference call, because you are no longer part of the call after the transfer.

With an active call and one or more calls on hold, press the xferLx softkey.

If you have only one call on hold, the call is transferred to the active party and disconnected.

If you have more than one call on hold, choose the held call you want to transfer by pressing the line button of the call on hold.

 

How to manage missed calls with Cisco SPA512G?

When enabled, the IP phone display notifies you if an unanswered call has come in.

How to view and return a missed call with Cisco SPA512G?

  • If the IP phone display shows a missed call, press the lcr softkey to return the missed call. Press the miss softkey to view a list of missed calls, select a call, and press dial.
  • If the IP phone display does not show a missed call, you can return a call from the missed call list:
    • Press the settings key.
    • Select Call History.
    • Select Missed calls.
    • To call a missed call number, choose the call you want to call back and press dial.

NOTE: If the call was from a long distance number, it may be necessary to edit the call before returning it. Press the Edit softkey to edit the call and use the softkey buttons and the keypad to edit the number.

 

How to enable and disable direct access to missed calls on Cisco SPA512G?

To remove the lcr and miss softkeys that appear on the IP phone display when a call is missed:

STEP 1: Press Setup.
STEP 2: Select Preferences.
STEP 3: Choose the shortcut to the missed call and press edit.
STEP 4: Press y/n to enable or disable the function.
STEP 5: Press ok.
STEP 6: Press save.

 

How to manage call forwarding with Cisco SPA512G?

You can forward all calls, forward calls when the phone is busy, or forward calls to a phone when there is no answer.

 

How do I forward all calls with the Cisco SPA512G?

You can forward all incoming calls to another number. For example, your voice mailbox, another extension, or an outside line. If you forward calls to an outside line, be sure to use the required address digits, access codes, or area codes to complete the call.

 

How to enable all-call forwarding using the forward key on Cisco SPA512G?

STEP 1: Press the cfwd softkey.
STEP 2: Enter a number to which all calls should be forwarded.
STEP 3: Press dial. The IP phone screen displays Calls Forwarded.

 

How to enable all-call forwarding by code on Cisco SPA512G?

Press *72 and enter the number to which all calls should be forwarded. Enter *73 to disable call forwarding.

 

How to enable all-call forwarding by configuration on Cisco SPA512G?

STEP 1: Press Setup and select Call Forward > CFWD All Number.
STEP 2: Press Edit.
STEP 3: Enter a number to which all calls should be forwarded.
STEP 4: Press ok.
STEP 5: Press save.

 

How to cancel all call forwarding with Cisco SPA512G?

This procedure only cancels the Call Forwarding to All feature; it does not cancel Call Forwarding Busy or Call Forwarding No Answer. To stop Call Forwarding to All, press the -cfwd softkey, or:

STEP 1: Press the Settings button and select Call Forwarding > edit.
STEP 2Press clear.
STEP 3: Press ok.
STEP 4: Press save.

 

How to perform call forwarding with Cisco SPA512G when the phone is busy?

You can forward all incoming calls to another number when your phone is busy. For example, forward calls to voicemail, another extension, or an outside line. If you forward calls to an outside line, be sure to use the necessary access and area codes to complete the call.

 

How to activate call forwarding by code when the phone is busy on Cisco SPa512G?

Press *90 and enter the number to which all calls should be forwarded. Enter *91 to disable busy call forwarding.

 

How to enable call forwarding by configuration when the phone is busy on Cisco SPA512G?

STEP 1: Press the Configuration button and select Call Forwarding > CFWD Busy Number.
STEP 2: Press the Edit key.
STEP 3: Enter a number to which all calls should be forwarded. To connect the call to voicemail (if this feature has been configured by your phone administrator), press the right navigation button, press the alpha softkey and enter vm using the keypad.
Press the left navigation button.
STEP 4: Press ok.
STEP 5: Press save.

 

How to perform call forwarding with Cisco SPA512G when the phone is not answered in time?

You can forward an incoming call to another number if you do not answer the phone. For example, forward calls to your voice mailbox, to another extension, or to an outside line. If you forward calls to an outside line, be sure to use the necessary access and area codes to complete the call.

 

How to activate call forwarding by code when the phone is not answered in time with Cisco SPA512G?

Press *92 and enter the number to which the call should be forwarded after the delay. Enter *93 to disable call forwarding.

 

How to enable call forwarding by configuration when the phone is not answered in time with Cisco SPA512G?

STEP 1: Press the Configuration button and select Call Forwarding > CFWD No Ans Number.
STEP 2: Press the Edit key.
STEP 3:Enter vm for voicemail, or dial the number to which the call should be forwarded.
STEP 4: Press ok.
STEP 5: Press save.

 

How to set the call forwarding delay interval with Cisco SPA512G?

Set a delay interval that must elapse before the call is forwarded due to no answer on your phone. The delay timer is ignored when the Call Forward for No Answer value is blank.

 

How to configure the call forward delay interval using the Cisco SPA512G phone display?

STEP 1: Press the configuration button and select Call Forward > CFWD No Ans Delay.
STEP 2: Press the edit key.
STEP 3: Enter the number of seconds delay before forwarding calls.
STEP 4: Press ok.
STEP 5: Press save.

 

How to disable call forwarding by code with Cisco SPA512G?

Enter *73 to disable call forwarding to all.
Enter *91 to disable busy call forwarding.
Enter *93 to disable no answer call forwarding.

 

How to manage the Do Not Disturb feature on the Cisco SPA512G?

Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voicemail configured, incoming calls can be immediately directed to voicemail. If voicemail is not set up, callers will hear a busy signal or message.

You can also configure Do Not Disturb from your PC using the web configuration utility.

 

How to enable Do Not Disturb using DND key on Cisco SPA512G?

To activate the Do Not Disturb feature, press the dnd softkey. The IP phone display indicates that the Do Not Disturb feature is enabled for your phone.

 

How to activate the Do Not Disturb feature by code on the Cisco SPA512G?

Enter *78 to activate the Do Not Disturb feature. Enter *79 to deactivate Do Not Disturb.

 

How to enable the Do Not Disturb feature via configuration on Cisco SPA512G?

STEP 1: Click the Settings button and select Preferences > Do Not Disturb.
STEP 2: Press the Edit key.
STEP 3: Press y/n and select y.
STEP 4: Press ok.

Setting up call waiting

STEP 5: Press save.

 

How to disable Do Not Disturb by DND key on Cisco SPA512G?

To disable Do Not Disturb, press the -dnd softkey.

 

How to disable Do Not Disturb via code on the Cisco SPA512G?

Enter *79 to disable Do Not Disturb.

 

How to disable Do Not Disturb via configuration on Cisco SPA512G?

You can also disable Do Not Disturb by pressing the settings button and selecting Preferences > Do Not Disturb.

 

How to rescue a call with Cisco SPA512G?

How to answer a call that is ringing on another extension with the Cisco SPA512G?

You can pick up a call that is ringing on another extension. Depending on how your telephone network is configured, you can pick up a call in the following ways:

  • Pick up a call that is ringing on an extension in your group using the grPick softkey.
  • Hang up a call that is ringing on an extension configured on one of the phone’s line buttons by pressing the flashing line button. Requires phone administrator configuration.

 

How to answer a call that is ringing on another extension in your group using the flashing line key with Cisco SPA512G?

STEP 1: Press the grPick softkey. The phone displays the stations in the group that have calls in progress. Press the dial key to view a list of calls.
STEP 2: Choose the call you want to pick up and press dial.

 

How to answer a call that is ringing at a specific extension using the softkey with Cisco SPA512G?

To pick up a call that is ringing on a specific extension using the softkey:

STEP 1: Press the off-hook softkey.
STEP 2: Enter the extension number of the phone from which you are picking up the call and press dial.
STEP 3: Press the dial key again.

 

How do I manage call parking with the Cisco SPA512G?

You can park a call on a designated line so that someone else in your company can pick up the call. The call will be active until it is deactivated or the caller hangs up.

 

How to park a call with Cisco SPA512G?

STEP 1: While on an active call, press the park softkey.

STEP 2: Enter a number to identify the park line and press dial. The parking line number
The parking line number does not correspond to a physical telephone extension number; you can choose any easy-to-remember number (for example, 100). The call is parked on that line and the caller hears music on hold or messages.

STEP 3: You or another person must unpark the call.

 

How to unpark a call with the Cisco SPA512G?

To unpark a call, you can use the unpark key (if you know the parked line number), or view a list of parked calls and unpark it from the list.

 

How to unpark a call using the line number with Cisco SPA512G?

To unseasonalize if you know the parked line number:

STEP 1: Press the de-parked softkey.

STEP 2: Enter the parked line number (for example, the number that was entered in Step 2 of “park a call”).

STEP 3: Press the dial button. The call is picked up on your phone.

 

How to view the list of parked calls on the Cisco SPA512G?

To view a list of parked calls (and unseasonalize them from the list):

STEP 1: Press the configuration button.

STEP 2: Select the status of the parked calls.

STEP 3: Choose the parked call you want to retrieve and press unpark.

 

How to conference with Cisco SPA512G?

You can initiate a conference call:

  • By calling both numbers and pressing the programmed conf key
  • Conferencing an active and held call by pressing the softkey confLX.

 

How to initiate a conference call with Cisco SPA512G?

To initiate a conference call:

STEP 1: Press the programmed conf key during an active call. The first call is placed on hold, a conference call opens.
The first call is placed on hold, a second line is opened, and a dial tone is heard.

STEP 2: Dial the second phone number.

STEP 3: Press the conf softkey again. All three parties are connected in the conference call.
When you hang up, the other two parties are disconnected.

 

How to conference a call on hold with an active call with Cisco SPA512G?

If you have a call on hold and an active call, you can create a conference call that includes the active call and the call on hold.

With an active call and one or more calls on hold, press the confLx. softkey.

  • If you have only one call on hold, the conference call will be created between the three of you.
  • If you have more than one call on hold, choose the held call you want to conference by pressing the line button of the call on hold.

 

How to manage the phonebook with Cisco SPA512G?

The phones provide the following types of directories:

  • A personal directory that provides a place to store and view frequently dialed numbers. You can also dial numbers from the directory.
  • The corporate directory lists your company’s telephone and extension numbers. Depending on your telephone network configuration, you may have the following directories available:
      • Corporate directory (LVS)
      • Directory using Lightweight Directory Access Protocol (LDAP)

     

How to manage the personal phone book with Cisco SPA512G?

To access the Phone Directory, press the dir softkey or press the Settings button and select Directory. You can also view and edit the directory from your PC using the web configuration utility.

 

How to add personal contacts to the Cisco SPA512G phone’s address book?

STEP 1: On the Directory screen, when New Entry is selected, press the add softkey.
STEP 2: Use the keypad to enter the name of the directory entry:

  • Press the number key several times to move to a different letter under that number.
    that number. (For example, to enter “Mary”, press 6, then press
    pause (for M); press 2 and then pause (for A), press 7 three times quickly
    (for R), then press 9 three times quickly (for Y).
  • Use the Chr key to delete letters, the <<< and >>> keys to
    move to the left or right of the string.
  • Use the delete softkey to delete the entire name.

When you are finished with the name, use the navigation button to move down to the Number field.

STEP 3: Enter the phone number, including the digits to dial to access an outside line and the corresponding area code.

STEP 4: (Optional) To change the ringer type for the caller:

a. Press the option softkey.
b. Scroll through the available ringer types.
c. Press the play soft key to play the selected ring tone or press the select soft key to assign that ring tone to the number you are adding to the directory.
to assign that ringtone to the number you are adding to the directory.

STEP 5: Press Save to save the entry.

 

How to manage the corporate phonebook with Cisco SPA512G?

How to use the corporate directory with Cisco SPA512G?

STEP 1 Press the dir softkey, or press the Settings button and select Directory.

STEP 2 Select Corporate Directory.

STEP 3 Choose an entry and press the dial softkey. Press Cancel to exit.

 

How to use the Lightweight Access Protocol directory with Cisco SPA512G?

To use the Lightweight Directory Access Protocol (LDAP) directory:

STEP 1: Press the dir softkey or press the Settings button and select Directories.

STEP 2: Scroll to the LDAP Directory Name and press Select. (The LDAP directory name directory is configured by the phone administrator and may vary).

STEP 3: Enter the information in the fields and press Search.

STEP 4: In the results, press Dial to dial the contact or choose one of the other options.

 

How to configure speed dials with Cisco SPA512G?

You can configure different types of speed dials:

  • Depending on your phone model and how your extensions are configured, you can assign unused line buttons on your phone or operator console to use as speed dials.
  • You can create speed dials assigned to a number that, when pressed on the keypad, dial the number assigned to it. Each speed dial can be a phone number, IP address, or URL.

 

How to create speed dials on unused keys with Cisco SPA512G?

STEP 1: Press the unused line button and hold it for three seconds. The Define Dialing window appears.

STEP 2: Enter the name for the speed dial.

STEP 3: Press the down arrow key to reach the phone number field. Enter the phone number and press Save.

STEP 4: After creating the speed dial, the speed dial is displayed next to the line button. Press the line button to use the speed dial.

 

How to create numeric speed dials with Cisco SPA512G?

STEP 1 Press the Setup button.
STEP 2 Select Speed Dial.
STEP 3 For a new speed dial, scroll to select an unused speed dial (marked with Unassigned). To edit a previously existing speed dial, select it.
STEP 4 Press edit.
STEP 5 Enter the number to assign to the speed dial and press ok.

 

How to use speed dialing with the Cisco SPA512G?

To call one of the configured speed dial numbers, either:

  • Open a phone line and press the number on the speed-dial phone keypad, and then press Dial.
  • Press the Settings button, select Speed Dial, choose the number, and press Dial.

 

How to configure auto answer on Cisco SPA512G?

To configure your phone to auto answer:

STEP 1: Press the Setup button.

STEP 2: Select Preferences.

STEP 3: Choose Auto Answer Page and press edit.

STEP 4: Pressand/n to choose yes (enable) or no (disable).

STEP 5: Press ok.

STEP 6: Press save.

 

How to manage the Cisco SPA512G call history?

How to view a call history number with Cisco SPA512G?

STEP 1: Click the configuration button.

STEP 2: Select Call History.

STEP 3: Select the Call History list you want to view. The available Call History lists are:

  • Redial list-Displays the last 60 numbers dialed from your phone.
  • Calls Answered-Displays the ID of the last 60 answered calls.
  • Missed Calls-Displays the last 60 missed calls.

 

How to call a number from call history with Cisco SPA512G?

To dial a number from one of the call history lists, choose the call and press dial.

If the call was from a long distance number, you may need to edit the call before dialing it. Press the Edit softkey to edit the call and use the softkey buttons and the keypad to edit the number.

 

How to delete a number from the call history with Cisco SPA512G?

To delete a number from the call history lists:

STEP 1: From the redial, answered calls, or missed calls list, choose the call.

STEP 2: Press delete.

STEP 3: Press OK.

 

How to save a call history number to the phonebook with the Cisco SPA512G?

To save a call history number to your phonebook:

STEP 1: From the Redial, Answered Calls, or Missed Calls list, choose the call.

STEP 2: Use the navigation button to scroll to the right to access more softkey buttons and
press save.

STEP 3: Edit the information (if desired) and press save again. The entry is added to your
directory.

 

How to manage voicemail with Cisco SPA512G?

How to access the voice mailbox with the Cisco SPA512G?

To access voicemail, press the Messages button on your phone. Your system administrator must configure your phone with the correct voicemail number so that pressing the Messages button automatically dials the voicemail system.

 

How to change the voice mailbox number with Cisco SPA512G?

If you need to change your voice mailbox number (for example, if your phone is not part of a Cisco voice system and you have an external voice mailbox), perform the following steps:

STEP 1: Click the Setup button.

STEP 2: Scroll to Voice Mail and press select.

STEP 3: Enter the number to dial for the voice mailbox. For a Cisco Voice System, this is normally vmm. For an outside system, enter the phone number, including any digits that must be dialed to reach an outside line.

To clear the field for a previous entry, press clear. To enter letters, press the navigation button to scroll, then press the alpha softkey.

STEP 4: Press save.

 

What is the meaning of the Cisco SPA512G codes?

Your IP phone can support numerous “star codes” to access the phone’s add-on services. These codes, which begin with *, are entered before dialing a phone number and providing services. For example, to block caller ID (star code 67), you would dial *67, followed by the phone number you are calling.

The following is a list of commonly used asterisk codes. Some star codes may not be available to you; consult your system administrator for more information.

 

What is the meaning of the Cisco SPA512G basic function codes?

Code Definition
16 Enable the Secure Call feature for all calls*
17 Disable the Secure Call feature for all calls.*
18 Activate the Secure Call feature for a single call.*
19 Disable the Secure Call feature for a single call*
36 Capture a call on another extension.*
37 Capture a group call.*
38 call.*
39 Destate a call.*
56 Activate call waiting. 
57 Disable call waiting
66 Enable Callback. Causes the IP Phone to repeatedly dial a busy number until the called party rings or answers. Then, the IP Phone notifies you that the call has been placed.
67 Block caller ID. 

 

What is the meaning of the Cisco SPA512G advanced feature codes?

Code Definition
68 Unblock caller ID. 
69 Call the last number that called your phone
70 Disable call waiting for a single call. 
71 Activate call waiting for a single call. 
72 Enable All Call Forwarding. 
73 Disable All Call Forwarding. 
77 Enable anonymous call blocking. 
78 Activate Do Not Disturb. 
79 Disable Do Not Disturb. 
86 Disable Callback
87 Disable anonymous call blocking. 
90 Enable Call forwarding due to busy. 
91 Disable Busy Call Forwarding. 
92 Enable Call forwarding without answer. 
93 Disable No Answer Call Forwarding. 
96 Locate an extension.**
98 Perform a blind transfer. 

*Requires your IP phone to be part of a Cisco Voice System.

**Requires the paged extension to be part of a Cisco Voice System..

 

***********

 

So much for this Cisco SPA512G manual with all the basic information you need to optimally manage your IP phone and get the most out of it.

If you are interested in knowing how to manage other terminals, you can consult the guides available below: GESDITEL Manuals.

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