Forward Movistar Calls

Summary of contents

In today’s article you will learn how to forward Movistar calls 📲. Call forwarding will ensure that you are always available to your customers even if the line is busy or the cell phone is turned off or out of coverage. 🤓 A must-have feature for businesses that you must configure!

How to forward calls Movistar?

By call forwarding Movistar we know the function that allows this operator to redirect calls from one phone number to another directly so that communication is not lost in the event that the line is busy, or the terminal is turned off or out of coverage.

Movistar mobile forwarding will allow you to always receive important calls and always be available from anywhere in the world. You can forward calls from landline to movistar mobile, from mobile to mobile, from mobile to landline… the options are endless! the options are endless!

How does the Movistar call forwarding service work?

Call forwarding is a function that will allow us to redirect calls from a main number to a secondary number when they are not answered. You can activate the Movistar call forwarding function between mobile, landline, and even mobile and landline numbers.

How much does the Movistar call forwarding service cost?

The Movistar call forwarding service does not cost anything.

Forwarding Movistar calls has no additional cost for the person making or receiving the call. It is priced as a regular call according to the rate we have in our fixed line or mobile Movistar (which usually will be flat rate, so the call will be free).

The price of activating the Movistar mobile forwarding function is also free.

What are the advantages of Movistar mobile divert?

The Movistar mobile divert function has endless advantages especially for businesses. We will see below some good examples about benefits of Movistar mobile divert for companies:

For companies with technical support line, this feature will allow your customers to be assisted throughout the day without interruptions.
For companies with a sales department, call forwarding will allow them to never lose potential customers.
No customer will be left unattended, regardless of whether we are at work, traveling or on vacation, by activating the Movistar mobile forwarding function we ensure that our customers can contact the company directly and without waiting.
We will promote the optimization of staff resources and avoid oversaturation of calls in the company. When the worker responsible for the line has activated the Movistar mobile divert function and cannot attend for any reason to his calls, these will be attended by another colleague.
When the worker responsible for the line has activated the Movistar mobile divert function and cannot attend for any reason to his calls, these will be attended by another colleague.

Can you forward Movistar calls with Multi SIM?

We cannot make call forwarding if our terminal is Multi SIM. In this case, customers should contact the operator’s Personal Care Center that will indicate how they can enjoy the call forwarding service or this will be directly configured by the company.

What kind of call forwarding can I do in Movistar?

It is important to know that it is not necessary to perform a complete call forwarding on our phone, but we can configure the Movistar call forwarding function according to our needs:

Improve your support and customer, patient or citizen care by automating tasks with our SOFTWARE CALL CENTER

. .

Call forwarding if we are not reachable: in case the phone is out of coverage, out of battery or turned off.
Call forwarding if we are busy: by activating the Movistar call forwarding function, we can define whether this forwarding should be performed only when the main line is busy or the call is rejected.
Divert Movistar call if we do not answer: in this case, if after a few seconds the call is not answered, it will be automatically transferred to the phone number that we have predefined.
Unconditional call forwarding: all calls made to us will be forwarded always to the phone number we set. The unconditional call forwarding is very useful for example when the person who should answer the line in a company, is on vacation, on break, in a meeting … etc. and will not be able to answer calls in a certain period of time.

How to activate the call forwarding?

Making a call forwarding with the Movistar operator is very simple, we must simply indicate the phone number to which calls will be automatically transferred and through the configuration codes, define in which situations to perform the forwarding.

We will indicate below the necessary codes to forward Movistar mobile phones.

What are the codes to divert Movistar mobile phone calls?

Through the codes to divert Movistar mobile that will be indicated below, we can define the types of diverts that we want to be configured in our line so that all calls are answered:

Activate call forwarding if we are not reachable: **62*<nº to forward calls>#📞
- Example-> We wish to make a call forwarding for those cases in which our phone is out of battery, switched off or out of coverage. The phone to which we want to make the call forwarding is: 612345678. In this case, we will enter the following sequence in our terminal:
  - - **62*612345678#📞 [Understanding that “📞” is the call key where we will confirm the redirection]
Activate call forwarding if we are busy: **67*<nº to forward calls>#📞
Activate call forwarding if we do not answer: **61*<no. to forward calls>#📞
- In the case of call forwarding if we do not answer, we also have the option to choose the seconds after which the service should be activated. The options are: 5, 10, 15 and 25 seconds. To change this option, for example, to 15 seconds we will have to type: **61*<nº to forward calls>**15#📞.
Activate unconditional call forwarding (always): **21*<nº to forward calls>#📞
Enable call forwarding to voicemail: to make a call forwarding to voicemail, the forwarding number must be 123.

Ex: **61*123**15#📞 -> in this case we will be activating the function to forward Movistar mobile if the call is not answered after 15 seconds. This call will be redirected to voicemail.

*We must take into account that after entering the sequence of forwarding codes previously indicated, we must confirm by pressing the call button (📞) of our terminal. This way the call forwarding to the indicated telephone will be correctly registered.

How to deactivate Movistar call forwarding?

We can quickly deactivate Movistar diverts by entering in our terminal the codes predefined by the operator. See below what are the deactivation codes for all detours or only those that interest us.

What are the codes to deactivate Movistar diverts?

To deactivate Movistar diverts, we must enter the following codes:

Disable call forwarding if we can’t be reached: ##62#📞
Disable call forwarding if busy: ##67#📞
Disable call forwarding if we don’t answer: ##61#📞
Disable unconditional call forwarding: ##21#📞
Disable ALL call forwarding: we can remove movistar call forwarding by pressing the key combination ##002#📞. We must keep in mind that if we disable all forwarding, we will also disable any type of forwarding that we have made to the fixed or mobile network.

*We must remember again, that the “📞” key that we indicate after the forward codes corresponds to the call key on your terminal, which we must press to confirm the activation and deactivation of any forwarding made on our mobile or fixed line.

So far everything you need to know to activate and deactivate call forwarding with your Movistar terminal. If you want to continue learning how to optimize the functionality of your Movistar terminal, we recommend you take a look at the following article on Configuring APN on cell phones with Movistar coverage.

Be sure to follow us if you want to keep learning!