Gigaset IP Phone Manual



‚ŹĪÔłŹTiempo de lectura: 16 minutos, 20 segundos

Summary of contents

Learn with this Gigaset IP Phone Manual ‚ėé how to configure the terminal at the user level. ūü§ď Find out everything you need to know below!

This Gigaset User Level Manual is generic based on the C530 handset. It will show you how to handle basic phone features such as: gigaset call forwarding, call waiting, how to make call transfers and how to make conference calls.

 

What are the features of the handset that will be shown in the Gigaset IP Phone Manual?

In this first section of the C530 IP manual we will show you how to install the Gigaset IP phone and configure its basic functions. Get to know its keys and how to operate it for optimal configuration and installation.

 

1. What are the Gigaset IP phone keys?

In this section of the Gigaset IP Phone Manual, we will first learn about the phone keys and other important elements that will help us to know how to use this terminal so that the configuration is a simple task.

manual gigaset

 

1) LCD screen: Displays phone idle information about battery charge status, calls, messages, time, date, calendar and other necessary data.

2) Status bar: the icon suggests the operating status of the phone, whether it requires charging its battery.

3) Display keys: these keys are assigned to the Gigaset phone when it is idle and have the functions of viewing the list of incoming and outgoing calls, as well as the calendar. We will see later the functionality of these keys with the phone active or how to modify the configuration of these keys on the phone.

4) Message key: from here we will have access to the list of calls and messages of our Gigaset phone. Once this key is flashing, we will know that we have a new message or a missed call. We will talk later about how to handle this feature of the phone.

5) Hang up, on/off key: several of the functionalities of this key are to hang up, cancel an action, go back one step in the menu (short press), return to the idle state of the phone (long press).

6) Pad key: with this key we will have the alternative of:

– lock / unlock the keypad of our phone (when the phone is in idle state, we must press this key in a prolonged manner).

– if we are writing an SMS, this key will give us the choice to change between uppercase / lowercase or change to the numeric keypad.

7) Microphone.

8) Flash key: this key will help us to make a call transfer (for this, we must long press it).

9) Asterisk key: with it we have the possibility to do 2 functionalities:

– deactivate the ringing tone (with the phone in idle state, we press it in a prolonged way).

– open the table of special letters and numbers (when we find ourselves writing an SMS with the phone keypad).

10) Headphone jack connector. 

11) Key “1”: this key is used to select the network answering machine (we must press it for that long).

12) Off-hook and handsfree key: dial the number displayed on the screen, answer an incoming call, switch from headset mode to handsfree mode once the headset is connected.

13) Control key / menu.

 

2. How does the base station of a Gigaset IP phone work?

Another of the basic elements of this Gigaset IP Phone Manual and that will help us to know and configure the phone is the paging key that we show below.

gigaset voicemail

 

1) Paging Key:

  • If it lights up: we will know that the LAN connection is active (i.e. the phone is connected to the router)
  • If it flashes: we will know that data transmission is occurring via LAN connection.

To activate the base station logging mode, we must long press the button.

To start paging, show IP address on the wireless terminal, we must briefly press the indicated key.

So far we have shown the resources that make up the terminal. We will now describe how to use them to get the most out of the terminal’s functions.

 

3. How to change the language of a Gigaset IP phone?

In this section of the Gigaset IP Phone User Manual, we explain in 5 simple steps how to change the language of your terminal:

1. Press the control key on the terminal Seleccion 087.

.
change phone language gigaset.1

2. Using the center key tecla control gigaset, select the settings wheel tecla ajustes gigaset and accept it.

change phone language gigaset.2

 

3. Once inside, select the “Language” option and confirm.

 

change phone language gigaset.3

 

4. Using the arrow keys on the central button, select the desired language and confirm by pressing “accept.”

 

change phone language gigaset.4

 

 

4. How to adjust the volume of a Gigaset IP phone?

In this section of the Gigaset IP phone manual we will show how to adjust the volume of the phone. Follow the steps below:

1. Press the center Seleccion 087 key of the handset.

telefono gigaset standby

 

2. Select “settings” tecla ajustes gigaset using the arrow keys on the center button tecla control gigaset and accept

 

telefono ip gigaset ajustes

 

3. Select “audio settings” and accept.

 

adjust volume gigaset phone

 

4. In audio settings, find the option “handset ringtones” and accept.

 

tonos telefono ip gigaset

 

5. Select “volume” and accept to confirm.

 

volume ip gigaset phone

 

6. Select the desired tone using the movement keys (up / down): “internal calls and appointments / external calls.”

To increase / decrease the volume, use the center key (left / right). Press “Save” to confirm the changes.

 

adjust volume ip gigaset phone volume

 

5. How to change date and time on a Gigaset IP phone?

1. Use the central control key on the handset Seleccion 087 to access the menu screen:

telefono gigaset standby

2. Using the arrow keys tecla control gigaset of the control button, find the settings option tecla ajustes gigaset and accept to confirm:

telefono ip gigaset ajustes

 

3. Select the “Date and time” option and press the “accept” key:

 

change date ip gigaset phone

 

4. Select “Date” and with the help of the numeric keypad, change the default.

 

change date gigaset phone

 

5. To change the time, use the center direction key boton seleccion arriba abajo . Change the preset time with the help of the terminal’s numeric keypad.

cambio hora telefono gigaset

 

Press the “Save” key to confirm all previous changes.

 

change ip gigaset phone time

 

 

6. How to adjust the ringtone on a Gigaset IP phone?

To change the internal / external call melody of a Gigaset handset, follow the steps below:

1. Press the central control key of the handset Seleccion 087 to access the menu screen:

 

telefono gigaset standby

 

2. Use the arrow keys tecla control gigaset , select the settings option tecla ajustes gigaset and accept to confirm:

 

telefono ip gigaset ajustes

 

3. Select “Audio settings” and press the “accept” key:

 

adjust phone volume gigaset

 

4. Select “Terminal tones” in the list and accept.

 

ringtones ip phone gigaset

 

5. Select “Ringtones” using the middle arrow key boton seleccion arriba abajo and then “OK”:

 

melodias telefono ip gigaset

 

6. Select “Internal calls” to change the ring tone for internal line calls and “Fixed network” for all other incoming calls. Change the tone selection with the help of the right and left arrow keys tecla direccion dcha izq 1 of the central button. Select the desired tone and press “Save” to confirm the changes.

 

change ip gigaset phone ringtone

 

How to make a call with a Gigaset IP phone?

Among the most basic functions for using the phone is how to make a call. This Gigaset manual will show you how to make a call with the handset of the phone, with the speakerphone and with the headset.

 

1. How to make a call with a Gigaset IP phone by dialing the number?

To make a call when we do not have the contact entered in the phonebook, enter the contact number using the numeric keypad and press the off-hook key tecla colgar gigaset .

 

dial phone number gigaset

 

To cancel the dialing, press the hang up tecla colgar gigaset or the “end” key as follows:

 

cancel call telefono gigaset

 

2. How to make a call from the call history with a Gigaset IP phone? 

The redial list contains the last 20 numbers dialed on the handset.

The redial list can be accessed in two different ways:

  • Quick way via the off-hook button: the complete list of outgoing, incoming and missed calls is accessed.

To view this list, press the off-hook button off-hook-gigaset-button :

 

gigaset ip phone callback

 

From the call list, locate the contact with the center key of the terminal boton seleccion arriba abajo and press the off-hook key again off-hook-key-gigaset to start the communication once the number has been selected:

 

redial with gigaset ip phone

 

  • Through the call log from the terminal menu: the advantage is to be able to see the call log sorted in different lists according to missed, incoming and outgoing calls.

Press the center key of the terminal to access the menu:

 

telefono gigaset standby

From the terminal menu, find the call list icon with the help of the movement key tecla-derecha. Press “OK” to access it:

menu redial telefono ip gigaset

 

Now the complete list of calls is shown divided in sections:

  1. All calls
  2. Outbound calls
  3. Accepted calls
  4. Missed calls

Select the listing where the desired phone number is located. Click on the “OK” key to confirm:

list of gigaset ip phone calls

 

In the phone list, find the contact using the central key of the terminal boton-seleccion-arriba-abajo and to redial, press the off-hook key again off-hook-gigaset-key to start the communication:

 

make a call telefono ip gigaset

 

3. How to make a call to a contact in the phonebook with a Gigaset IP phone?

Access the Gigaset phonebook by pressing on the bottom of the central key of the handset tecla direccion inferior when it is in idle state:

 

call from gigaset phonebook

 

In the list of saved phones, search for the contact using the center key up or down button-selection-up-down . Select the contact and press the off-hook button off-hook-gigaset-button to start establishing the communication:

 

call from agenda telefono ip gigaset

 

4. How to make direct calls with a Gigaset IP phone?

There is an option to configure the phone so that pressing any key on the phone will make a call directly to a predefined number. This is a very useful feature to use for elderly people or children who are not yet able to enter a phone number.

 

4.1. How to activate direct calling on a Gigaset IP phone?

1. Press the central control key of the handset key-control-gigaset to access the menu screen:

 

telefono gigaset standby

 

2. Using the direction keys direction-key-gigaset of the central control button, look for the star option star and accept to confirm:

 

direct call ip gigaset phone

 

3. Using the address keytecla direccion inferior, find “Direct call” and press “accept”:

 

configure direct call gigaset telephone

 

4. In the direct call section, first modify the Status by using the middle key on the right right-key to change from Disabled to Enabled.

 

activate direct call ip gigaset phone

 

Second, scroll tecla direccion inferior to the “Call number” option. Set here the predefined number to which the direct call will be made from any key on the terminal. The number can be set in two ways:


1. Directly using the numeric keypad of the terminal: 

 

insertar numero llamada directa telefono gigaset

 

Press <c if we want to delete and rewrite any number.

delete direct call number telefono gigaset

 

2. From the phone book:

Click on the phonebook option.

 

enter gigaset ip phone number

 

Locate the previously saved number using the movement keys tecla direccion inferior and accept to confirm.

 

add direct ip gigaset phone call

 

Press the Save key to confirm the changes.

 

confirm direct call ip gigaset phone

 

The terminal in idle state will now display the following screen:

 

direct call activated telefono ip gigaset

 

It can be checked by pressing any key on the phone to make a call to the predefined number.

 

4.2. How to disable direct calls on a Gigaset IP phone?

If the direct call is active, it will be reflected on the handset display. To deactivate, first click on the “turn off” button.

deactivate direct call ip gigaset phone

 

At this point, a message will appear informing you that to deactivate the direct call, you have to long press the # key.

como desactivar llamada directa telefono gigaset

 

Put the phone back to idle, and proceed to press the # key for about 5 seconds.

 

deactivation of direct call to gigaset phone

 

The direct call will be deactivated and the terminal will show the usual status on the display.

 

How to answer a call with a Gigaset IP phone?

1. How to answer an incoming call with a Gigaset IP phone?

You can answer an incoming call in two ways:

1. press the off-hook key off-hook-key-gigaset when the phone is ringing.

 

answer an ip gigaset phone call

 

2. Remove the handset from the charging cradle if the Auto Answer is active.

 

2. How to manage calls on hold with a Gigaset IP phone?

If during an external communication a new call is received, you will hear the call waiting alert tone and you will see on screen the phone number or name of the person who is making this other call.

At this point there are two possible options: answer the call or reject it.

 

How to reject a Gigaset call on hold?

To reject a second call that comes in on the line and is on hold, follow these steps:.

  • Press the Options button:
  • Using the control key button-selection-up-down, select Refuse call and accept to confirm the rejection.

 

How to accept a Gigaset call on hold?

During a call, if a new call on hold comes on the line, there is the possibility to accept it by pressing the Accept key. 

At this point, the first call will be put on hold..

To answer the first held call again: once you want to resume the first held call, press the hang-up key hang-up-gigaset-key during the second call.

3. How to enable / disable automatic call acceptance on a Gigaset IP phone?

Auto call acceptance will allow you to answer incoming calls quickly by simply removing the handset from its charging cradle when an incoming call rings.

To activate automatic call acceptance, follow these steps:

1. Press the terminal control key key-control-gigaset and access the central menu:

 

telefono gigaset standby

 

2. Using the arrow keys address-key-gigaset, find the Settings option settings-key-gigaset and press the OK key:

 

 

telefono ip gigaset ajustes

 

3. Once inside the settings, a list of options will appear. Using the arrow keys tecla direccion inferior, find the Telephony option and press the OK key:

 

como contestar una llamada telefono gigaset

 

4. Within telephony, we find a list of functionalities to perform. Auto answer is the first of all, press the control key tecla-control-gigaset to activate selection-activated (it is also possible to do this by pressing the Change key):

 

enable ip gigaset phone call acceptance

 

5. and having done the same path as above, press it again to deactivate selection-deactivated the auto answer option (you can also press the Change key).

 

deactivate gigaset phone call acceptance

 

 

How to hang up a call with a Gigaset IP phone?

There are two ways to hang up a call with Gigaset:

1. Place the phone in the charging station.

hang up gigaset phone call

 

2. Press the hang up key on the phone.

 

como colgar una llamada telefono gigaset

 

How to manage call settings with a Gigaset IP phone?

During a call, you can make multiple settings: volume if you can’t hear the other party well, activate hands-free if you want someone else to hear whoever is on the other end, mute the microphone if you don’t want the other party to hear something, etc.

We see it all below:

 

1. How to adjust the call volume on a Gigaset IP phone?

To adjust the phone volume during an active call, follow the steps below:

1. During an active call, press the Options key:

 

options settings volume settings gigaset phone

 

2. Select Volume and click on the OK button to confirm your selection:

 

como ajustar volumen telefono ip gigaset

 

3. With the help of the right and left direction keys right-direction-key-right-left adjust the volume +/-. To save the changes, press the Save key or wait for it to be done automatically.

 

como ajustar el volumen telefono ip gigaset

 

2. How to make/answer calls with the headset on a Gigaset IP phone?

To use the phone by answering and making calls with the headset / headset you have to connect it to the base.

Insert the 2.5mm jack plug where indicated:

connect headset ip gigaset phone

 

3. How to make/answer speakerphone calls with a Gigaset IP phone?

To activate or deactivate the Handsfree mode during a communication, press the off-hook key off-hook-key-gigaset.

 

usar manos libres telefono ip gigaset

 

Now you can see that the key remains illuminated green and it is possible to listen to the caller via speakerphone.

 

altavoz telefono ip gigaset

 

4. How to mute the microphone during a call with a Gigaset IP phone?

During an active call, press the center key on the right key-right to mute:

 

mute microphone gigaset phone

 

Now the message “microphone off” will appear, from this moment you can listen to the interlocutor but not the other way around.

 

microphone off telefono gigaset

 

To reactivate the microphone, press the middle right key again key-right:

 

reactivar microfono telefono gigaset

 

this way you will return to your usual state of the call:

 

como reactivar microfono telefono gigaset

 

How to configure the phonebook of a Gigaset IP phone?

You have the option to copy all contacts from an old handset or enter new ones in different ways. The different options are listed below:

1. How to create new contacts in the phonebook of a Gigaset IP phone?

Access the Gigaset IP phone’s phonebook by pressing the control key at the bottom bottom-address-key. It shows the contacts already entered in it was previously made.

 

view gigaset ip phonebook

 

With the help of the arrow keys of the control button button-selection-up-down access the New Entry option and press OK.

 

new phonebook registration gigaset

 

Name: enter the name using the keyboard. To delete, use the <c key.

 

insert gigaset phonebook entry

 

Surname: scroll to Surname using the lower control key lower-address-key. Using the keyboard, enter the text (you can also leave it blank if desired).

 

insert gigaset phonebook contact

 

Phone: scroll to the phone option using the bottom control button bottom-address-key. Choose between Phone (home), Phone (office) or Mobile phone and enter the number again using the numeric keypad. Confirm by pressing Save.

insert gigaset phonebook phone

 

There is the option to add some additional data such as the birthday (anniversary) date or to assign a different recognition melody when the contact makes a call. These two options can be configured by clicking on them and following the indicated steps, it is very simple.

 

enter new gigaset phonebook contact

 

2. How to add the number displayed on the screen to the phonebook contacts of a Gigaset IP phone?

Another option to enter a new contact in the Gigaset handset, is the following:

Enter the phone number directly via the numeric keypad and press the Agenda key:

 

nuevo numero telefono ip gigaset

 

In the New Registration option, press OK:

 

new phonebook registration gigaset

 

Choose how to register the contact (move right or left using the middle arrow keys key-direction-right-right-right ):

registration-contact-home Home

registration-contact-officeOffice

registration-contact-mobileMobile

Once selected, press Accept.

 

insert ip phone number

 

Once inside the contact record, enter the contact data:

Name: enter the name using the keyboard. To delete, use the <c key.

insert gigaset phonebook entry

 

Surname: scroll to Surname using the lower control key lower-address-key. Using the keyboard, enter the text (you can also leave it blank if desired).

insert gigaset phonebook contact

 

Phone: scroll back to the phone option using the bottom control button bottom-address-key. Choose between Phone (home), Phone (office) or Mobile phone and enter the number again using the numeric keypad. Confirm by pressing Save.

insert gigaset phonebook phone

 

It is possible to add some additional data such as birthday (anniversary) date or to assign a different recognition melody for an incoming call from the contact. These two options can be configured by clicking on them and following the indicated steps, it’s very simple.

 

enter new contact phonebook gigaset phone

 

 

3. How to add a contact from the call history in Gigaset IP phone?

Press the call log key on the main screen of the phone:

telefono ip gigaset history

 

Moving the arrow keys boton-seleccion-arriba-abbajoselect the call list where the number you want to register is located and press Accept:

 

telefono ip gigaset call history

 

Once again, use the arrow keys button-selection-up-down select the phone number to be registered and then press the Options key:

 

view call history telefono gigaset

 

Now 3 options will be shown on the screen:

  • Save to address book.
  • Delete record (to delete this phone number from the call list)
  • Save to phone book.
  • Clear entire list (to delete the entire call list).

Select the Save to Phonebook option and press the OK key:

 

save phonebook ip gigaset phone

 

Using the arrow keys on the control button button-selection-up-down scroll to the New Entry option and press OK.

 

new phonebook registration gigaset

 

Name: enter the name using the keyboard. To delete, use the <c key.

insert gigaset phonebook entry

 

Surname: scroll to the lower control key lower-address-key. Again, using the keyboard, enter the text (you can also leave it blank if desired).

insert gigaset phonebook contact

 

Phone: scroll to the phone option using the bottom control button bottom-address-key. Choose between Phone (home), Phone (office) or Mobile phone and enter the number again using the numeric keypad. Confirm by pressing Save.

 

insert gigaset phonebook phone

 

There is the option to add some additional data such as birthday (anniversary) or assign a different recognition melody to each contact. These two options can be configured by clicking on them as shown.

 

enter new contact phonebook gigaset

 

4. How to modify contacts on a Gigaset IP phone?

To edit a contact once it is saved in the phone’s address book, follow the steps below:

Access the phonebook by pressing the control key at the bottom key-address-bottom.

view gigaset ip phonebook

 

The contacts already entered in it are shown below and with the help of the arrow keys of the control button button-selection-up-down locate the contact you want to edit and press the Options key:

 

gigaset ip phone registration information

 

Once inside the list of options, use the center button direction key button-selection-up-down, scroll to Edit the record and press the OK key:

 

edit gigaset phonebook record

 

All the options of the register that can be modified are now displayed. Using the arrow keys boton-seleccion-arriba-abbajo it will be possible to scroll through the options. Edit the necessary one (it is possible to delete with the <c key and type with the numeric keypad). Press the Save key to finalize and register all the changes.

 

gigaset ip phonebook registration information

 

5. How to delete a contact on a Gigaset IP phone?

Access the phone book by pressing the control key at the bottom key-address-lower.

 

view gigaset ip phonebook

 

In the contact list of the phonebook and with the help of the arrow keys of the control button boton-seleccion-arriba-abbajo locate the contact to edit and press the Options key:

 

contact information phonebook ip phone gigaset

 

Once inside the list of options, using the center button direction key button-selection-up-down, scroll to Delete record and press OK:

delete contact record phonebook ip phone gigaset

 

The contact will be deleted from the Gigaset IP phonebook without further ado.

 

delete contact ip phone gigaset

 

 

6. How to transfer contacts to another handset from a Gigaset IP phone?

This section of the Gigaset IP Phone Manual will show you how to transfer the phonebook from the handset. Several requirements must be taken into account:

  • The source and destination handsets must be registered to the same base station.
  • The other cordless handset and the base station can send and receive phonebook entries from the handset.

 

NOTE:

  • When receiving a call during transmission, the transmission will be interrupted.
  • Contact images and sounds will not be transferred. Only the dates of anniversaries will be transferred.
  • When transferring a record in vCard format between two compatible wireless phones: if no record with that name exists on the receiving phone, a new contact record will be created in the phonebook.
  • If a record with the same name already exists, this record will remain the same or expanded with the new information if it exists. If the result is a record with more numbers than allowed, a new record with the same name will be generated.
  • If the receiving terminal does not support the vCard format: a new record will be created for each number.
  • If your cordless handset receives the records from another cordless handset without vCard: the records whose numbers are already stored in your phonebook will be discarded; otherwise a new record will be generated for each number.

It is possible to make a bulk transfer of the entire phone book, of a specific record or of several records. We see each of the cases below:

 

1. How to transfer a contact from a Gigaset IP phone?

Access the phone’s contact book: press the control key at the bottom key-address-bottom.

 

transfer gigaset call

 

In the contact list of the phone book and with the help of the arrow keys of the control button button-selection-up-down locate the contact you want to transfer and press the Options key:

 

contact information phonebook ip phone gigaset

 

Once in the list of options, using the center button direction key button-select-up-down, select the Send registration option and press OK:

 

send ip gigaset phonebook record

 

Now, select the To other terminal destination option and press OK:

 

send contact phonebook contact ip gigaset phone

 

The associated wireless handsets will then be displayed. Select the terminal to which you wish to make the transfer and Accept.

 

2. How to transfer the complete phonebook of a Gigaset IP phone?

Access the phone’s phonebook by pressing the control key at the bottom key-address-bottom.

 

view gigaset ip phonebook

 

In the contact list of the phonebook and with the help of the arrow keys of the control button button-selection-up-down select a contact at random and press the Options key:

 

contact information phonebook ip phone gigaset

 

Within the list of options, using the center button direction key button-selection-up-down, select the option Send all list and press the OK key:

 

send all gigaset contacts list

 

Select the To another terminal destination option and press OK:

 

send internal terminal contact list gigaset

 

The wireless handsets associated with the Gigaset handset will now be displayed. Select the handset to which you want to make the transfer and press the OK key.

 

How to set up Gigaset call waiting?

In this section we will show how to activate Gigaset call waiting as well as deactivate it. Very useful function for companies that manage calls through virtual PBXs.

Be sure to consult this section of the Gigaset ip phone manual to learn about all the call waiting options offered by your phone!

1. How to activate / deactivate call waiting on a Gigaset IP phone?

While call waiting Gigaset is activated, you will receive during an external communication, a call waiting alert tone and an on-screen message when a new external party is trying to communicate.

To activate the call waiting function, follow the steps below:

Press the terminal control key key-control-gigaset to access the central menu:

 

telefono gigaset standby

 

Using the key-address-gigaset arrow keys, find the Network services network-services option and press the OK key once selected:

 

gigaset call waiting

 

Among the options, using the control buttonkey-address-bottom locate Calls waiting and press the OK key:

 

call waiting gigaset

 

Once in the Calls waiting option, you can activate or deactivate. Make the desired selection using the center direction button and press the Send key to confirm.

 

activate gigaset call waiting

 

2. How to accept / reject a call on hold during another call with a Gigaset IP phone?

If during an external communication a new call is received, the call waiting tone will be heard and it will be possible to see on the screen the phone number or name of the person who is making this other call.

At this point there are two possible options:

  • Rejecting the call on hold: To reject a second call that comes in on the line and remains on hold, you need to follow these steps:
    • Press the Options button
    • Using the control key button-selection-up-down, select the Reject call option and accept to confirm the rejection.
  • Accept call waiting: when we are on a call and we get a new call on the line that is on hold, we can accept it by pressing the Accept key.¬†

At this point, the first call will be put on hold.

Return to answer the first call on hold: once you want to resume the first call on hold, press the hang-up key hang-up-gigaset-key during the second call.

 

How to make a conference call with a Gigaset IP phone?

During an active call, there is the option to add another contact to the conversation and have a 3 way call. This is known as a conference call and the following steps must be followed. Pay close attention!

During an active call, a new call comes in. To join the new caller, press the Confer. (conference) key.

To remove the last caller from the conference, press the End key.

Each of the interlocutors can hang up and leave the conference by pressing the hang up key hang-up-gigaset-key.

 

How to transfer calls with a Gigaset IP phone?

Transfer Gigaset call: there is the option to make internal and external telephone transfers. Each of the options are detailed below.

 

1. How to make an internal phone transfer with a Gigaset IP phone?

Internal transfers refer to when you want to transfer a call to an internal department or extension in a company. To be able to make internal call transfers, the handsets, in addition to being Gigaset, have to be configured on the same wireless network.

To make an internal call transfer with a Gigaset phone, follow the steps below:

1. During a call, press the center left direction key tecla izquierda. The list of available wireless terminals will now be displayed.

2. Use the arrow keys to select boton seleccion arriba abajo the terminal to which the transfer should be directed and press the OK key to confirm.

 

2. How to perform an external phone transfer with a Gigaset IP phone?

This is when you want to transfer to an external number the received call. Proceed as follows to do so:

During the active call, press the key displayed as Llam. ext. (external call).

 

transfer gigaset call

 

You will then be prompted to enter (using the numeric keypad) the phone number to which you want to transfer the call. Press Finish to start transferring the call.

 

transfer calls to gigaset ip phone

 

How to make calls with hidden number with a Gigaset IP phone?

This section will tell you how to manage Gigaset hidden number calls: how to make hidden number calls, how to accept / reject hidden number calls and how to mute hidden number calls on Gigaset. Pay close attention!

 

1. How to activate hidden number calls on a Gigaset IP phone?

Press the central control key Seleccion 087 to access the main menu of the phone.

 

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Once inside the menu, using the arrow keys tecla control gigaset, select the option Network Services servicios de red and press OK.

 

telefono ip gigaset network services

 

In the list below and using the tecla direccion inferior 1 arrow keys, locate the All anonymous calls option and press the Change key. From that moment on, all calls made from the Gigaset terminal will be made with a hidden number.

 

transfer call gigaset phone

 

2. How to disable calls with hidden number on a Gigaset IP phone?

Press the central control key Seleccion 087 to access the main menu of the phone.

 

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Once inside the menu, using the arrow keys tecla control gigaset, select the option Network Services servicios de red and press OK.

 

telefono ip gigaset network services

 

In the list that appears below and using the tecla direccion inferior 1 arrow keys, find the All anonymous calls option and press the Change key to uncheck it. From that moment on, all calls made from the Gigaset terminal will be calls with a visible number.

 

gigaset hidden calls

 

3. How to make a call with a hidden number with a Gigaset IP phone?

When you want to make a single call with hidden number, proceed as follows:

Press the central control key Seleccion 087 to access the main menu of the phone.

 

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Once inside the menu, using the arrow keys tecla control gigaset, select the option Network Services servicios de red and press OK.

 

telefono ip gigaset network services

 

In the list below and using the tecla direccion inferior 1 arrow keys, locate the Follow anonymous call (next anonymous call) option and press the OK key.

 

mute hidden gigaset calls

 

Now, using the numeric keypad, enter the telephone number to which you want to make the call with hidden number and press the Dial key to start the call setup.

 

call with hidden number gigaset

 

4. How to automatically reject hidden number calls with a Gigaset IP phone?

To directly reject calls with hidden number that the handset may receive, follow the steps below:

Press the central control key Seleccion 087 to access the main menu of the phone.

 

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Once inside the menu, using the arrow keys tecla control gigaset, select the option Network Services servicios de red and press OK.

 

telefono ip gigaset network services

 

 

In the list shown below and using the arrow keys tecla direccion inferior 1, locate the option Refuse call. anon. (reject anonymous calls) and press the OK key.

 

reject hidden gigaset calls

 

Then the Status is displayed on the screen and with the arrow keys tecla direccion dcha izq 1 switch to On.

 

5. How to disable the option to automatically reject calls with hidden number on a Gigaset IP phone?

To reactivate the option to directly reject calls with hidden number that a Gigaset phone may receive, follow the steps below:

Press the central control key Seleccion 087 to access the main menu of the phone.

 

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Once inside the menu, using the arrow keys tecla control gigaset, select the option Network Services servicios de red and press OK.

 

telefono ip gigaset network services

 

 

In the list shown below and using the arrow keys tecla direccion inferior 1, select the option Refuse call. anonymous. (reject anonymous calls) and press the OK key.

 

reject hidden gigaset calls

 

Then the Status is displayed on the screen and with the arrow keys tecla direccion dcha izq 1 switch to Disabled.

 

6. How to mute hidden number calls with a Gigaset IP phone?

It is possible to configure a Gigaset phone not to acoustically signal calls with hidden number (this occurs when the calling party has suppressed the transmission of the phone number). The call will only be signaled on the display.

To activate the option to mute calls with hidden number, follow the steps below:

1. Press the terminal control key Seleccion 087 and access the central menu:

 

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2. Using the arrow keys tecla control gigaset, locate the Settings option tecla ajustes gigaset 1 and press the OK key once selected:

 

telefono ip gigaset ajustes

 

3. Within the settings, a list of options will be displayed. Using the arrow keys tecla direccion inferior 1, select the Audio settings option and press the OK key:

 

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4. In the audio settings, select using the arrow keys tecla direccion inferior 1, the option Terminal tones and press the OK key.

 

mute gigaset ip phone

 

5. Now, using the tecla direccion inferior 1 arrow keys, select Mute anonymous calls (mute anonymous calls) and press the Change key. Verify that the option has been activated, the checkbox remains active with a tick Seleccion 125.

 

unmute gigaset call

 

 

7. How to disable the mute calls with hidden number option on a Gigaset IP phone?

1. Press the terminal control key Seleccion 087 to access the central menu:

 

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2. Using the arrow keys tecla control gigaset, locate the Settings option tecla ajustes gigaset and press the OK key once selected:

telefono ip gigaset ajustes

 

3. In the settings, a list of options to be performed will be displayed. Using the arrow keys tecla direccion inferior 1, locate the Audio settings option and press the OK key:

 

mute gigaset phone calls

 

4. Once inside, select using the arrow keys tecla direccion inferior 1, the option Terminal Tones and press the OK key.

 

mute gigaset ip phone

 

5. Now, with the arrow keys tecla direccion inferior 1, select Mute anonymous calls (mute anonymous calls) and press the Change key. Verify that this option is disabled, the box will be unchecked Seleccion 126.

 

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How to manage Gigaset call forwarding?

With call forwarding you transfer calls to another handset. Differentiate between:

  • Internal call forwarding
  • Call forwarding to an external phone number

 

How to activate external call forwarding with a Gigaset IP phone?

It is possible to set up a specific forwarding for each number, i.e. for each connection (fixed network number and connection) that is assigned as a receiving connection to the cordless phone. right-key > servicios-de-redNetwork-services > Accept > boton-seleccion-arriba-abajo Divert > Accept > boton-seleccion-arriba-abajo Select receive connection > Accept .

Status: tecla direccion dcha izq 1 Enabled / Disabled Disabled

Destination number: Enter the number to which you want to forward the call. 

For each connection it is possible to enter a different landline, VoIP or cell phone number. 

To activate call forwarding from a Gigaset.net number you need to enter another Gigaset.net number. 

When: tecla direccion dcha izq 1 Immediate / If busy / If unanswered.

  • Immediate: Calls are forwarded directly, i.e. no call is indicated on the phone for this connection anymore.
  • If not answered: Calls are forwarded if no one answers after several ring tones.¬†
  • If busy: Calls are forwarded if the terminal is busy.¬†

> Send.

On the call forwarding of the fixed network connection:.

A connection to the telephone network is established to enable/disable call forwarding. 

> Press the tecla colgar gigasetkey after receiving confirmation from the fixed network.

 

How to activate call forwarding to an internal phone with a Gigaset IP phone?

It is possible to forward all internal callsdirected to a cordless phone’s receiving connectionto another cordless phone.¬†

right-key > servicios-de-red Network-services > Accept > boton-seleccion-arriba-abajo Divert > Accept > boton-seleccion-arriba-abajo Lín. Internal > Accept .

Status: tecla direccion dcha izq 1 Enabled / Disabled Disabled

To terminal: > tecla direccion dcha izq 1 Select an internal user. 

A No handset is displayed if you have not previously set any internal call forwarding or if the previously set handset is no longer registered. 

Delay: tecla direccion dcha izq 1 None / 10 sec. / 20 sec. / 30 sec.30 sec.

Delay time to accept the call. If the call is not to be forwarded directly, select the delay duration here. Enter None. and the call will not be indicated on the handset but will be forwarded immediately..

> Save.

Internal call forwarding does not allow forwarding chaining, i.e. if calls are forwarded to another handset (e.g. MT1) on which a call forwarding is activated (e.g. to MT2), this second forwarding will not be activated. Calls are signaled on the MT1 handset. 

 

NOTES

  • A call is logged in the call list for the cordless handset that has been forwarded.
  • If a call is forwarded to a cordless handset that is not locatable (e.g., the cordless handset is turned off), the call will be rejected after a short period of time.

 

How to configure the Gigaset voice mailbox?

Access the Gigaset Voicemail function by first pressing on the Seleccion 087 control key of the handset.

 

gigaset call forwarding

 

In the phone functions menu and using the arrow keys, select Answering machine and press OK.

 

gigaset voicemail

 

The following available options will now be displayed:

 

1. How to configure networked answering machines with a Gigaset IP phone?

Using the tecla direccion inferior 1 arrow keys, select Network answering machines and press OK.

 

activate gigaset voicemail

 

Change the Status from Disabled to Enabled using the right left arrow keys tecla direccion dcha izq 1.

 

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Locate Networked answering machine tecla direccion inferior 1and using the numeric keys of our terminal, enter the telephone number of the networked answering machine (this telephone number will be provided by the operator and must be stored in the telephone).

 

gigaset voicemail

 

 

2. How to listen to voice mail messages with a Gigaset IP phone?

Once the Network Answering Machine has been configured, it is possible to listen to the received messages here. Select the option and press the OK key.

 

gigaset ip phone manual

 

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