Skip to content
GESDITEL
  • Home
  • Services
    • Virtual PBX
    • Virtual Business Assistant
    • Telemarketing Software
    • Call Center Software
  • Support
  • Success Stories
  • Blog
  • Contact Us
  • whatsapp-us +34698940525
  • ☎️ +34911940525
  • EnglishEnglish
    • EspañolEspañol
    • EnglishEnglish
GESDITEL
GESDITEL
  • Home
  • Services
    • Virtual PBX
    • Virtual Business Assistant
    • Telemarketing Software
    • Call Center Software
  • Support
  • Success Stories
  • Blog
  • Contact Us
  • whatsapp-us +34698940525
  • ☎️ +34911940525
  • EnglishEnglish
    • EspañolEspañol
    • EnglishEnglish

quality- and-environment-policy

ISO9001:2015

Privacy Policy
Quality and Environment
Cookie Policy

GRUPO ESPAÑOL DE SOLUCIONES DIGITALES DE TELECOMUNICACIONES, S.L., is a company dedicated to Providing the services of:

Services of:

  • Virtual telephone switchboards.
  • Virtual assistants.
  • Virtual telephone switchboards.
  • CRM.
  • Software development for call-center and telemarketing.
  • CRM.
  • Design and maintenance of software for administrative management for public organizations
  • .

    That establishes as a priority objective within its policy of integrated quality and environmental, that the services it offers deserve the full customer satisfaction in terms of quality assurance, protect the environment and prevent pollution, for this, it considers necessary to maintain the Integrated Quality Management System UNE-EN ISO 9001 and Environmental UNE-EN-ISO 14001.

    ISO9001:2015
    ISO14001:2015

    The general Quality guidelines are:

    1. The satisfaction of our customers is our maxim, that is why we are very interested in their opinion and we have a documented method to consider and quantify, as far as possible, the degree of satisfaction of the same in order to continuously improve and, get our service to suit their needs and meet their expectations.
    2. The final quality of the service provided to the customer is the result of planned and systematic actions of PROTECTION, PREVENTION, DETECTION, CORRECTION AND CONTINUOUS IMPROVEMENT throughout the cycle, providing a better service and enhancing the loyalty of our customer base.  Regarding the Environment we show our commitment to environmental protection and prevention of pollution of our immediate environment, maintaining an Environmental Management System as a reference tool to ensure compliance with applicable legal requirements, taking the actions of:
    • Waste minimization. Reuse of materials and waste that can be reincorporated into processes.
      Waste valorization through systematic waste selection and segregation and waste management/treatment through the available channels and managers, always within the applicable regulations.

    • To optimize the consumption of resources towards sustainable development.
      All these purposes are maintained with the aim of preventing noise, atmospheric, water and soil pollution
    • .

    For GRUPO ESPAÑOL DE SOLUCIONES DIGITALES DE TELECOMUNICACIONES, S.L., the efficiency resides in its human potential, for this reason, they are procured at all times training and awareness to create a safe working environment, and clean to ensure a quality service and respectful of the environment.
    The material resources in our company are of vital importance, so we select them for their guarantee and minimum impact on the environment, keeping them in perfect conditions and in sufficient quantity.
    This integrated policy is the continuous reference for the proposal and revision of the objectives, quality and environmental goals that the Management periodically approves to improve the results.

     

    Direction – Management

    Rota , October 7, 2021

    QUALITY MANUAL – APPENDIX III – Edition 00

    Privacy Policy
    Quality and Environment
    Cookie Policy

    GESDITEL

    Síguenos en LinkedIn Síguenos en Youtube Síguenos en Twitter Síguenos en Facebook

    C/ Arturo Soria 324, Madrid.
    C/ Isaac Newton 2, Rota.
    Tlf: +34911940525

    SERVICES

    Virtual Assistant
    Virtual PBX
    Telemarketing Software
    Call Center Software
    Contact Center Software

    LEGAL

    Quality Policy
    Cookies Policy
    Privacy Policy
    CNMC
    Tic-Camaras"
    AGENTE DIGITALIZADOR
    Premio Internacional OX
    GESDITEL ® | High Impact Digital Solutions | 2022
    ×
    COOKIES NOTICE: In order for this site to function properly, we use cookies to enhance the user experience.
    Accept cookies
    See cookies policy
    Cookie settings
    Cookie Box Settings
    Cookie Box Settings

    Privacy settings

    .

    Decide which cookies you want to allow.

    You can change these settings at any time. However, this may cause some features to become unavailable. For information on deleting cookies, please refer to your browser's help function.

    FURTHER INFORMATION ABOUT THE COOKIES WE USE.

    With the slider, you can enable or disable the different types of cookies:

    .
    • Block all
    • Essential
    • Functionality
    • Analytics
    • Advertising

    This web site

    • Essential: Remember your cookie permission settings
    • Essential: Allow session cookies
    • Essential: Collect information you enter in a newsletter contact form and other forms on all pages
    • Essential: Keep track of what you enter in your shopping cart
    • Essential: Verify that you are logged in to your user account
    • Essential: Remember the selected language version

    This website does not

    • Remember login data
    • Functionality: Remember social network settings
    • Functionality: Remember selected country and region
    • Analytics: Track pages visited and interaction on pages
    • Analytics: Track location and region based on IP address
    • Analytics: Track time spent on each page
    • Analytics: Increase the data quality of statistical functions
    • Advertising: Tailor information and advertising to your interests based on, e.g., content you have visited before. (We currently do not use targeting or targeting cookies)
    • Advertising: Collect personally identifiable information such as name and location

    This web site

    • Essential: Remember your cookie permission settings
    • Essential: Allow session cookies
    • Essential: Collect information you enter in a newsletter contact form and other forms on all pages
    • Essential: Keep track of what you enter in your shopping cart
    • Essential: Verify that you are logged in to your user account
    • Essential: Remember the selected language version
    • Functionality: Remember all social network settings
    • Functionality: Remember the selected country and region

    This website does not

    • Analytics: Track page views and page interaction
    • Analytics: Track location and region by IP address
    • Analytics: Track time spent on each page
    • Analytics: Increase the data quality of statistical functions
    • Advertising: Tailor information and advertising to your interests based on, e.g., content you have visited before. (We currently do not use targeting or targeting cookies)
    • Advertising: Collect personally identifiable information such as name and location

    This web site

    • Essential: Remember your cookie permission settings
    • Essential: Allow session cookies
    • Essential: Collect information you enter in a newsletter contact form and other forms on all pages
    • Essential: Keep track of what you enter in your shopping cart
    • Essential: Verify that you are logged in to your user account
    • Essential: Remember the selected language version
    • Functionality: Remember all social network settings
    • Functionality: Remember the selected country and region
    • Analytics: Keep track of pages visited and interaction on the pages
    • Analytics: Track location and region based on IP address
    • Analytics: Track time spent on each page
    • Analytics: Enhance the data quality of statistical functions

    This website does not

    • Advertising: Tailor information and advertising to your interests based on, e.g., content you have visited before. (We currently do not use targeting or targeting cookies)
    • Advertising: Collect personally identifiable information such as name and location

    This web site

    • Functionality: Remember social network settings
    • Functionality: Remember selected country and region
    • Analytics: Track page views and page interaction
    • Analytics: Track location and region based on IP address
    • Analytics: Track time spent on each page
    • Analytics: Increase the data quality of statistical functions
    • Advertising: Tailor information and advertising to your interests based on, e.g., content you have visited before. (We currently do not use targeting or targeting cookies)
    • Advertising: Collect personally identifiable information such as name and location

    This website does not

    • Remember login data
    Save close