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  • Home
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support



problemas dtmf

Troubleshoot DTMF problems on your PBX


⏱️Tiempo de lectura: 2 minutos, 58 segundos

DTMF problems: ⛔ Some of the biggest problems of companies that use pulse dialing PBXs is the delay in calls, unsatisfied or unattended customers, lost sales… Do you know what DTMF is, and what are the advantages of installing it in your virtual PBX? ☎ Don’t stop reading this article, 🥇 we explain it all!

Categories Loyalty Tags small enterprises, support
obligaciones call center proteccion datos

Call center data protection obligations


⏱️Tiempo de lectura: 3 minutos, 7 segundos

Call center data protection obligations: Companies with call centers ☎ have data protection obligations ⏫ of information with voice recording, regulated by the LOPD and the RGPD.

Categories Loyalty Tags sales, support
atencion cliente RGPD

Customer Service Obligations under the RGPD


⏱️Tiempo de lectura: 3 minutos, 8 segundos

RGPD Customer Service: The 【 customer Service Centers or CAU 】 have to fulfill obligations towards users ⏫ to respect the RGPD and the LOPD.

Categories Loyalty Tags sales, support
mejorar atencion cliente

How to improve customer service


⏱️Tiempo de lectura: 3 minutos, 38 segundos

The【customer service】should always be improved and optimized ✅ to satisfy customers and increase the company’s profitability. Improve customer service, read on!

Categories Loyalty Tags support, technology
lista negra llamadas

What are the advantages of having a call blacklist?


⏱️Tiempo de lectura: 3 minutos, 30 segundos

Every PBX ☎ must correctly configure its call blacklist in order to enjoy its benefits ✌ and avoid unnecessary costs.

Categories Loyalty Tags productivity, support
salas conferencia

Conference rooms with IP telephony


⏱️Tiempo de lectura: 2 minutos, 49 segundos

Conference rooms with IP telephony ☎ allow companies to stay connected 🚀 with their workers, suppliers and customers whenever they need to.

Categories Loyalty Tags productivity, support
central cloud

Advantages of a virtual cloud PBX


⏱️Tiempo de lectura: 3 minutos, 48 segundos

Do you know all the advantages that a virtual cloud PBX will bring to your company? ✅ We give you all the essential information. ✍ Don’t miss the article below!

Categories Loyalty, Productivity Tags business, support
mejorar atencion usuario

How to improve customer service in a call center


⏱️Tiempo de lectura: 4 minutos, 40 segundos

Improve customer service: In today’s article, we tell you about the best strategies to achieve optimal user …

Read more

Categories Loyalty Tags productivity, support
servicio call center

How to improve call center service


⏱️Tiempo de lectura: 4 minutos, 6 segundos

Call Center Service: The call center’s call service is essential and must be improved to get the most out of it ☝ and enjoy the benefits of telesales.

Categories Loyalty, Productivity Tags support, technology
central movil

Transform your PBX into a cell phone system


⏱️Tiempo de lectura: 3 minutos, 14 segundos

Mobile PBX: Discover how IP telephony can help you offer a higher quality service in your company We’ll tell you how!

Categories Loyalty, Productivity Tags sales, support
csipsimple

Enjoy CSipSimple free software on your phone


⏱️Tiempo de lectura: 3 minutos, 55 segundos

CSipSimple ☎, the best free and open source software for Android OS phones with VOIP calling system and great advantages.

Categories Manuals Tags small enterprises, softphone, support
llamadas perdidas

Unify work and avoid missed calls


⏱️Tiempo de lectura: 3 minutos, 7 segundos

Unify the work systems ✍ of all your sites improve the management of services © and avoid missed calls ☟ with the help of the virtual assistant.

Categories Loyalty, Productivity Tags support, technology
informacion paciente

How to provide automated patient information


⏱️Tiempo de lectura: 3 minutos, 7 segundos

 ✍ How to keep patients’ relatives informed at all times in hospitals and clinics? ✅ The solution is simpler than you think. We tell you about it below.

Categories Loyalty, Productivity Tags artificial intelligence, support
formacion call center

Call Center Training


⏱️Tiempo de lectura: 4 minutos, 55 segundos

In this call center training we will talk about the telemarketers ☎ in your company as a key to increase your telephone sales. ☝️ How to optimize their performance and make them successfully perform all their functions? 🤓 Read the article below!!!

Categories Manuals Tags productivity, sales, support
configurar telefono ip yealink

Yealink Configuration


⏱️Tiempo de lectura: 5 minutos, 51 segundos

If your company has a Yealink IP phone 📱 you can configure it according to your company’s needs from the online panel. Yealink configuration is simple and in this way, your agents/telephone operators, will be able to get the most out of all the features offered to them. Find out everything you need to know in this short guide!

Categories Manuals Tags support, yealink
crear una lista negra

How to create a call blacklist on your phone?


⏱️Tiempo de lectura: 2 minutos, 22 segundos

🤓 Did you know that creating a call blacklist is one of the most effective options to stop receiving calls from annoying strangers? In today’s article, we show you how to create a call blacklist on Android, iOS and fixed. 👉 Don’t stop reading it!

Categories Productivity Tags productivity, support
configurar apn movistar

Configure APN in Mobiles with Movistar Coverage


⏱️Tiempo de lectura: 2 minutos, 44 segundos

If you have Movistar coverage but can’t access the internet with your mobile data, learn how to configure Movistar APN with this brief guide 📖 for Android and iOS cell phones 📱 Read on!

Categories Manuals Tags small enterprises, support, technology
Configurar Grandstream GRP2612W

Configure Grandstream GRP2612W


⏱️Tiempo de lectura: 61 minutos, 2 segundos

☎ This Grandstream GRP2612W Setup Guide is an Administrator’s Manual that will make it easy for you to install and program advanced features easily. 📣 Read more below!

Categories Manuals Tags grandstream, support




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