Yealink Configuration



⏱️Tiempo de lectura: 5 minutos, 51 segundos

If your company has a Yealink IP phone 📱 you can configure it according to your company’s needs from the online panel. Yealink configuration is simple and in this way, your agents/telephone operators, will be able to get the most out of all the features offered to them. Find out everything you need to know in this short guide!

To make it easier for you to set up the features correctly, we are going to explain step by step where the location of the feature is and how to set it up for correct operation according to the company’s needs.

In this case, we are going to provide you with images of the configuration panel of a Yealink terminal, so if your model is another the image may vary a little in the exact location of things. The tabs of the panel that we must configure are:

What are the previous steps to configure Yealink?

Before we start configuring the Yealink terminal we must first obtain the IP address of the phone once it is powered on and connected to the network. The IP address can be found by going to MENU > STATUS > IPv4. Once you have found the 10 digits of the IP address of your terminal (example: 172.167.1.12) enter it in the browser of your PC and click on search. Then, we will get the access panel where we must enter the credentials, by default they are the following:

  • User: admin
  • Password: admin

updating

How to perform Yealink Configuration?

To start configuring Yealink, once we have accessed the panel with the IP of the phone, we must set the IDIOMA in which we want the platform to be displayed. To do this, we will go to the top right of the screen where by default will appear English (English), but if we click on the drop-down we will get Español (Spanish). Click on it and it will automatically change the language of the entire platform.

language

How to make Yealink configuration in its latest version?

The first thing to do is to go to the top bar to SETTINGS. Once here we go to the left sidebar to UPDATE look where it says Select and update the firmware, we give Browse and here we must upload the file that you previously have to download to your computer. When you have selected it, click on UPLOAD.

You can download the file here for your Yealink phone and where it says Firmware and release notes look for the latest version and download it. The latest firmware file to download will have New next to it (for example: T21P_E2-52.84.0.125. From New).

update-firmware

When we have loaded the file we will get a warning (like the one in the image below) telling us that the firmware is being updated and to please do not turn off the computer or touch anything so that it can work without interruptions.

updating

If it has already been updated, the platform will restart and ask for your credentials again. Remember that as we have not changed them yet, they are the ones we indicated at the beginning. When you have logged in again go to SETTINGS > TIME AND DATE. From here we will configure:

  • DHCP time: in the dropdown select Enabled.
  • Time zone: look for España (+1 Spain, France,…)
  • Summer time: select Automatic.
  • Location: we select Spain (Madrid) regardless of whether your location is in Madrid or not.

When you have filled it in, don’t forget to hit CONFIRM.

date-time-yealink

Now, inside SETTINGS, go to the left sidebar and look for SIP. When you locate it enter to configure the following fields:

  • Local SIP port: Enter a value between 45000 and 46000 (for example let’s say 45200)
  • TLS SIPs port: we enter a correlative value to the one entered before for security (for example 45202).

If you have already entered the data click CONFIRM.

internal SIP ports

 

How to configure Security options in Yealink?

The next step in this guide to setting up Yealink is the configuration of your own Yealink account: CHANGE PASSWORD. To do this, in the top right bar you will find SECURITY, when you enter go to PASSWORD. Here you must select what type of user you are (user or administrator) and then proceed to fill in the following fields:

  • Old Password: if it is the first time you change it you must put admin, which is the password that comes with the platform by default.
  • New Password: you must enter the new password you want to have.
  • Confirm password: you must repeat the new password that you want to have for security.

When you have filled in the fields and you do not get any warning that the password you have confirmed does not match the new password you want to set, then press CONFIRM.

change-password-yealink

 

How to configure the Address Book in Yealink?

In this manual on Yealink configuration we will now see how to configure the phonebook. To configure the agenda of your terminal we will go to the top bar to AGENDA and once inside we will go to the left sidebar to REMOTE AGENDA. Then we will fill in the following data:

  • Type the url of the agenda: we will enter the following url https://vpbx.me/api/phonebook/yealink/p2axpwvghq/phonebook.xml
  • Name: write the name you want this address book to appear under.
  • SRemoteName: select On.
  • SRemote flash time (second): select 21600

Remember to hit CONFIRM when you have entered everything.

agenda -remote-yealink

 

Then, we will look in the left sidebar SETTINGS. At the top you will see AGENDA with two columns: Disabled and Enabled. In the Deactivated column you will see Remote Agenda, click on the arrow marked in the image below and the Remote Agenda will be transferred to Activated.

configuration-agenda-remote-yealink

In the same image we get Find source list in bookmarks, where we also get two columns: Disabled and Enabled. We must move the Remote Agenda from the Disabled column to Enabled. When you have it as the image below you must click on the drop-down below the Enabled column and select Enabled. Then click CONFIRM.

activate-agenda-remote-yealink

How to configure Features in Yealink?

When we enter the FUNCTIONS tab located at the top of the panel, we will get a drop-down on the left where we must look for GENERAL INFORMATION to enter it. Once inside, we will go to the bottom and fill in 2 fields, the rest we leave it as it comes out by default. The fields are the following:

  • Accept only trusted SIP server: select Activated.
  • Allow IP call: select Disabled.

If you already have these two fields configured, press CONFIRM to save all changes.

functions-general-yealink

functions-yealink

How to configure the Network options in Yealink?

This section of the manual for Yealinkconfiguration will address everything related to networks. Next we are going to go to NETWORK > BASIC to configure the IPv4 of the Yealink terminal. Here all we have to do is look for where it says Config IPv4 and check the DHCP option. Then remember to go to the bottom of the page and click on CONFIRM.

red-yealink

We continue configuring the Network, but now we go to the left sidebar and look for NAT. The NAT of the Yealink terminals is not usually configured, only in case there are failures in the configuration of the terminals. Therefore, when we open the NAT configuration we must find where it says STUN and fill in its fields which are:

  • Active: select Activated.
  • STUN Server: enter stun.siptize.com.
  • STUN Port (1024-65535): we enter 3478.

Once you have filled them in remember to hit CONFIRM.

red-NAT-stun

How to set up the Account in Yealink?

Finally, let’s configure the account. We go to ACCOUNT > REGISTRAR to prepare the configuration of each of the accounts we are going to have. Here we have to configure the following fields:

  • Active line: select Activated.
  • Label: enter the name of the label with which you want to associate it, for example 106.
  • Display name: enter the name of the tag you want to associate it with, in this case 106.
  • Record name: it is the same as the name to display, in this case 106.
  • User name: is the same as the name under which it is to be registered, in this case 106.
  • Password: enter the password of your choice.
  • SIP Server1.
    • Server host: enter gesditel.net and set the 0 port.
    • Server host: enter gesditel.net and set the 0 port.
    • Transport: we put DNS-NAPTR.
    • Server expiration: we put 3600.
    • Server retries: enter 3.
  • SIP2 server.
    • Server host: enter gesditel.net and set the 7060 port.
    • Transport: enter TCP.
    • Server expiration: we put 3600.
    • Server retries: enter 3.
  • Enable Proxy Outbound server: select Disabled.
  • Outbound Proxy Server 1: enter gesditel.net and the port 7060.
  • Outbound proxy server 2: enter gesditel.net and port 5060.
  • Proxy Fallback Range: enter 3600.
  • NAT: select Disabled.

Once you have filled in all the fields correctly, click on CONFIRM to make all the changes and save the configuration.

register-account-yealink

register-sip-account-yealink

So much for this brief manual on Yealink configuration. As you may have noticed, the configuration panel for Yealink terminals is very simple. With the rest of the models it is just as simple, although you may find some variations in the names of the labels.

From Gesditel we work to make your work in the company easier and that the results you get are increasingly greater. We hope this information has been useful and that you have been able to learn how to configure this terminal without difficulty.

If in addition to configuring Yealink, you also want to learn how to operate a Yealink phone and configure the Gigaset C530 ip phones and/or Grandstream we also have them at your disposal.

(Votos: 0 )